Events
Webinar Series
Agentforce: Humans and Agents Drive Customer Success Together
Thursday, January 23, 2025
Live Start at 04:00 PM, UAE
Join us for our exclusive webinar on December 18, 2024, at 9:00 AM CST, ‘Agentforce: Humans and Agents Drive Customer Success Together.’ Led by Nicolas Howard, Regional Head EMEA, this session will showcase how Salesforce’s Agentforce can empower your business to deliver exceptional customer service and improve efficiency and operational impact by over 40%. In this webinar, Nespon Solutions will demonstrate some real-world use case scenarios that can help you maximize Agentforce’s potential.
Nicolas Howard
Regional Head EMEA
Speaker
Brad Pruner
Sr. Director - Product Strategy
Salesforce
Jason Carter
Sr. VP of North American Operations
Nespon Solutions
How Agentforce Enhances Customer Satisfaction?
Wednesday, February 12, 2025
Live Start at 09:00 AM, CST
Join us for our exclusive webinar on February 12, 2025, at 9:00 AM CST, ‘How Agentforce Enhances Customer Satisfaction?’ This session, led by Jason Carter, Sr. VP of North American Operations at Nespon Solutions, and Brad Puner, Senior Director of Product Strategy at Salesforce, will explore how Agentforce improves customer service interactions. Discover how this innovative solution can boost agent productivity, elevate customer satisfaction, and enhance operational efficiency. Nespon Solutions will provide practical insights and showcase real-world use cases to demonstrate the transformative impact of Agentforce on your business operations.
Don’t miss this opportunity to elevate your customer service strategy—reserve your spot today!
The Event Spectrum 2024
Explore our journey through the events of 2024
World Tour Mexico City
The Salesforce World Tour in Mexico City offers a vibrant and dynamic experience for businesses, IT professionals, and Salesforce enthusiasts eager to explore the latest in Salesforce innovations and how they can drive digital transformation within their organizations
World Tour Buenos Ares
oin us in the heart of Argentina for the Salesforce World Tour Buenos Aires, an unparalleled day of innovation, inspiration, and education. This event is a must-attend for business leaders, IT professionals, and anyone looking to harness the power of Salesforce to drive customer success and business growth.
World Tour Essentials Dubai
Embark on a journey of innovation and growth at the Salesforce World Tour Essentials Dubai, the premier event for trailblazers, innovators, and business leaders across the Middle East. This one-day event is your gateway to understanding how Salesforce's customer-centric solutions can empower your business to thrive in the new digital era.
Dreamforce
Dreamforce is an annual conference organized by Salesforce, a leading customer relationship management software company. The conference brings together industry leaders, customers, and partners to share insights, innovations, and best practices in technology and business.
TM Forum DTW24 – Ignite
At the global summit, DTW24 - Ignite, TM Forum will deliver the prescription to accelerate innovation, share best practice, and collaborate on solutions. DTW23 - Ignite hosted a rallying cry to the industry, delivering a critical diagnosis that it was time to reshape strategy, innovate, and adapt to get fit for growth.
GITEX Global
GITEX GLOBAL 2024, marking its 44th edition, stands as the world's most established and iconic large-scale tech exhibition. For over four decades, it has been the premiere gateway for tech creators, investors, and enthusiasts to collaborate.
